Privacy Policy

Privacy Policy Effective Date: 6/4/2025 Arclight Hosting LLC At Arclight Hosting LLC (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our game server hosting services, website, and related features (collectively, the “Services”).1. Information We Collect A. Information You Provide Account Information: Name, email address, billing details, username/password. Payment Information: Collected via our secure third-party payment processors (e.g., Stripe, PayPal).Support Requests: Information you submit via support tickets, live chat, or email. Information Collected Automatically Log Data: IP address, browser type, device info, pages visited, timestamps. Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze usage patterns. Game Server Data Server logs, player activity, and configuration settings you manage via our platform may be stored as part of your account.2. How We Use Your Information We use your information to: Provide and maintain our Services Process transactions Communicate with you (support, billing, announcements)Improve and optimize our platform Detect and prevent fraud or abuse3. Sharing Your Information We do not sell your personal data. We may share information with: Service Providers: Such as payment processors, analytics providers, hosting partners Legal Requirements: If required by law or to protect our rights and users4. Data Security We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.5. Your Choices & Rights Depending on your location, you may have rights to: Access or correct your personal data Request deletion of your data Opt-out of marketing communications You can manage your preferences via your account dashboard or by contacting us.6. Third-Party Services Our site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites.7. Children’s Privacy Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.9. Contact Us If you have questions or concerns about this Privacy Policy, contact us
at: arclighthostingllc@gmail.com🏢 Missouri This outlines the rules and expectations between you and your users. As with the privacy policy, review it carefully and consult a lawyer if needed—especially if you're operating internationally or handling payments and user content. Terms of Service Effective Date: 6/4/2025 Arclight Hosting LLC Welcome to Arclight Hosting LLC (“we”, “us”, “our”). By using our website and services (the “Services”), you (“you”, “user”, “customer”) agree to the following terms and conditions. Please read them carefully.1. Account Registration You must: Be at least 13 years old Provide accurate information during registration Maintain the confidentiality of your account credentials You are responsible for all activity under your account.2. Use of Services You agree not to use our Services to: Host or distribute illegal content Harass, abuse, or harm others Launch DDoS attacks or distribute malware Violate intellectual property rights Interfere with the operation of our servers or infrastructure We reserve the right to suspend or terminate accounts violating these terms.3. Service Availability We strive to maintain high uptime, but we do not guarantee uninterrupted service. Planned maintenance or unforeseen outages may occur. We are not liable for any damages or losses due to service interruptions.4. Payment and Billing Services are billed in advance on a subscription basis. All fees are non-refundable unless otherwise stated. Failure to pay may result in service suspension or termination. Chargebacks will be treated as fraudulent unless previously discussed.5. Cancellations and Refunds You may cancel your subscription at any time through your account dashboard. Refunds are issued only at our discretion or as required by law. Termination We may suspend or terminate your access to the Services if: You violate these Terms You fail to pay fees We discontinue or materially alter the Services You may also terminate your account at any time by contacting us. Intellectual Property We retain ownership of all content, software, and materials provided through our platform. You retain ownership of any data or content you upload. You grant us a limited license to use your content only as necessary to provide the Services.8. Limitation of Liability To the fullest extent permitted by law: We are not liable for indirect, incidental, or consequential damages Our total liability is limited to the amount you paid us in the last 3 months9. Indemnification You agree to indemnify and hold harmless Arclight Hosting LLC from any claims, damages, or expenses resulting from your use of the Services or violation of these Terms.10. Changes to the Terms We may modify these Terms at any time. We will notify users of material changes via email or on our website. Continued use of the Services after changes means you accept the updated Terms. Governing Law These Terms are governed by the laws of the State of Missouri, without regard to conflict of law principles. Any legal action must be brought in Missouri courts. Contact Us If you have any questions or concerns, contact us at:📧 arclighthostingllc@gmail.com 🏢 Missouri