Refund Policy

A legal disclaimer

Effective Date: 6/4/2025
Arclight Hosting LLC

At Arclight Hosting LLC (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our game server hosting services, website, and related features (collectively, the “Services”).,

Information We Collect
Information You Provide

Account Information: Name, email address, billing details, username/password.
Payment Information: Collected via our secure third-party payment processors (e.g., Stripe, PayPal).
Support Requests: Information you submit via support tickets, live chat, or email.

B. Information Collected Automatically

Log Data: IP address, browser type, device info, pages visited, timestamps.
Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze usage patterns.

C. Game Server Data

Server logs, player activity, and configuration settings you manage via our platform may be stored as part of your account.

2. How We Use Your Information

We use your information to:

Provide and maintain our Services
Process transactions
Communicate with you (support, billing, announcements)
Improve and optimize our platform
Detect and prevent fraud or abuse

3. Sharing Your Information

We do not sell your personal data. We may share information with:

Service Providers: Such as payment processors, analytics providers, hosting partners
Legal Requirements: If required by law or to protect our rights and users

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Choices & Rights

Depending on your location, you may have rights to:

Access or correct your personal data
Request deletion of your data
Opt-out of marketing communications

You can manage your preferences via your account dashboard or by contacting us.

6. Third-Party Services

Our site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
📧 arclighthostingllc@gmail.com
🏢 Missouri